- Vendor and product:
- Continental Utility Solutions, Inc, Utility Management Solution
- System purpose:
To manage billing, payments, rate structures, meters, backflow monitoring, service orders, and customer accounts
- Categories/types of data:
customer contact information, meter reads, service orders, service locations, service addresses, customer complaints, billing information, meter information, backflow location, backflow assembly information, record of bills, record of payments, record of late penalty fees, water usage, customer notes, auto payment information, customer date of birth, social security numbers, drivers license numbers
- Dept./primary custodian:
- Not applicable
- Frequency of collection:
- As needed
- Frequency of update:
- As needed